Restructuring and further development of a booking and administration system for Deutsche Zeppelin Reederei GmbH

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Consulting, development, e-commerce, responsive design, development, support, mobile, multilingual, conception, system architecture, IA, wireframes, prototyping, usability, agile solution

Challenge

Deutsche Zeppelin-Reederei GmbH successfully used a specially developed solution to manage approximately 20,000 bookings per year, but it was time to fundamentally optimise and modernise the software that had grown over the years.

dkd took on this complex task, which involved the technical restructuring and further development of the flight booking and management system (CRS 2.0) software. The existing system was functionally expanded, technically updated and enhanced with a modern, usability-optimised interface. Intuitive operation, fast loading times, scalable cloud infrastructure and the large number of feature requests were the challenges we were happy to take on in this highly complex project.

Solution

A key user group for the booking and management system are employees at the Zeppelin call centre who take booking enquiries over the phone. The booking processes largely correspond to those of a classic purchasing process in an online shop, so the newly developed booking and management system was based on the structure of a typical online shop. dkd implemented this technically complex new development of the flight booking and management system with vue.js, thereby replacing the old Angular 1.x system.

For this agile project, which was carried out using Scrum, we put together a team of specialists consisting of two front-end developers, two back-end developers and a Scrum Master. The product owner on the customer side was closely involved in the project's progress.

Update ­– April 2024 

Over the past two years, we have worked intensively to integrate transaction data from the CRS booking system into the new financial accounting system. The biggest challenge was migrating the huge database from ten years, containing over 230,000 orders and almost 600,000 invoice items.

Thanks to the fantastic work of our developers, we have succeeded in:

• Achieve 100% accuracy in accounting for all incoming and outgoing payments for the last eight years
• Generate 1.5 million accounting entries
• Create approximately 320,000 exportable data records for the target system

The new integration enables financial transactions to be processed more efficiently and reliably, thereby strengthening the internal organisation of the company.