Technical consulting for the Bitburger Braugruppe GmbH
Family business since 1817.
"In dkd, as our technical lead agency, we have found a partner who provides us and our online agencies with comprehensive advice on projects, supports us in implementation and works with us to make ongoing improvements."
Margit Peters, Senior-Managerin digitalisation, Bitburger Braugruppe GmbH
With around 1,600 employees, the German family-owned company Bitburger Braugruppe GmbH is located in Bitburg in the southern Eifel region. The group includes the Bitburger Brewery in Bitburg, Rhineland-Palatinate, the Königs Brewery in Duisburg, North Rhine-Westphalia, the Köstritzer Schwarzbierbrauerei in Bad Köstritz, Thuringia, and the Licher Privatbrauerei in Lich, Hesse.
Our to-do list
Technical consulting, support, hosting, system architecture, development, communication, training
Challenge
Desired assumption of the role of »technical lead agency« with regard to the development and operation of applications, tools and websites for Bitburger Braugruppe GmbH. Our task is to manage the collaboration between the e-business department, various specialist departments, agencies and technical service providers. Ensure ongoing technical support for all project participants and provide a common platform to transparently map customer requirements, workflows and technical adjustments.
Solution
Analysis and evaluation of the current tool, application and system landscape. In joint workshops with our client and all agencies, solutions were developed and workflows defined. This included tasks such as:
- Provision of a central platform for documentation
- Ticket system and tickets for task processing
- Test environments for websites and tools
- Definition of development workflow
- Automated deployment
- Ongoing security checks
- Documentation of information relevant to data protection
- TYPO3 security updates
- Consulting
Initial situation
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Nerdy stuff
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Reality check?
Gladly.
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